Frequently Asked Questions
Some of these frequently asked questions may help you better understand hearing loops. If you need any further clarification or would like to ask a question that is not listed, please feel free to contact us. We'd be more than happy to help!
What is a hearing loop?
A Hearing Loop is a type of assistive system that can be installed anywhere where there is a source of audio. This audio can then be picked up directly by ANY T-coil enabled hearing aid. No background noise, no echoes, just clear sound.
I already own hearing aids, why is this needed?
Hearing aids have improved significantly over the years however as someone who wears hearing aids knows very well, they do not restore hearing to normal. Hearing aid users benefit greatly from a high signal to noise ratio, meaning the louder you can make the desired signal (spoken words, music, etc...) in comparison to the extraneous noise in the room (undesired noise), the better they will understand. This is a difficult task especially in reverberant environments such as places of worship, auditoriums and the result is generally a ubiquitous " I can hear but I can't understand". With a hearing aid using the universal t-coil inside many devices today, the hearing aid becomes a personalized loud speaker in the users ear and comprehension goes from 0-20% all the way up to 85-95%. Background noise and distortion is eliminated and clear hearing is enabled!
Where are hearing loops most helpful?
Users find them to be the most helpful in large open areas where someone is speaking into a microphone such as a church, synagogues, temples and other places of worship. These venues typically involve one or more people speaking into a microphone, which is projected through a loudspeaker in a poor acoustical environment. Sound echoes, noises are being made, and hearing aids typically do not reproduce these type of sounds well at all – making the hearing impaired unable to do what they came for – hear what is being said. Loops are also helpful in the home to hear TV or communicate better with family or friends.
My organization already as an FM or infrared system, why bother with a “loop”?
Given the choice, what would you rather do...Take the time and effort to check out an FM or Infrared headset (which there are only a certain number of), hope that it is working properly, take out your hearing aids, place the cumbersome headset on and adjust the volume, and take the time to return the device afterwards? OR, press a button or flip a switch to activate the t-coil to stream the sound directly into your hearing aid(s) transforming them into a personal loud speaker?The answer is clear and we know that the FM and infrared systems are for the most part unused by many who could benefit from them. They require maintenance which is often forgotten about; require the user to identify themselves as hard of hearing, and provide other barriers to use. Hearing loops can also accommodate an unlimited number of users.
The key to a great sounding hearing loop and happy users: A proper installation!
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Hearing Loops: A Demonstration
-- IN SUBWAY STATION
Hearing Loop Demonstration
-- IN CHURCH